Returns & Refunds

How it Works:

Requesting a return or refund on a recently purchased item? Click on the green Request New Return/Refund button, then click the dropdown menu of your purchased items and select the item you’re inquiring about. Share a brief description as to why you are requesting a return or refund, and upload any photos that will be helpful in processing your request.

Please note: Returns and refund policies are based on the individual marketplace seller you purchased from. These policies can be found on the seller’s marketplace shop on the Haul.

Already made a request? A complete list of your returned and refunded items and their status can be found below.